Privacy policy

Lumenza (“we”) only collects the information you choose to send us through the inquiry, booking and client gallery forms: your name, contact details, event details and messages. We use it solely to respond to you, prepare quotes and deliver the services you book.

Payments

Deposits are processed by Stripe. We never see or store your card details.

Client galleries

Private galleries are password-protected and not indexed by search engines. We keep them for the period agreed in your contract.

Analytics & cookies

We measure visits with our own analytics, without storing your IP address, name or email: visits are identified by a code that changes every day. If you accept analytics, we also keep a random identifier in your browser to see whether visitors return, and may use Google Analytics. Client gallery access uses one essential cookie, and a second one remembers the language you chose.

Website assistant

The assistant on this site is automated. Messages you write are saved so that we can improve our answers, and may be processed by our AI provider, Anthropic, to generate a reply. Please do not share sensitive information in the chat. Your contact details reach us only if you send them through the form in the chat.

Your rights

You can ask us to access, correct or delete your data at any time: official.lumenza@gmail.com.

This is a starting template — have it reviewed for your jurisdiction (e.g. GDPR) before launch.